Privacy Policy

1. Who we are

ScrapeNow is published by Automation Campus. This policy explains how the ScrapeNow desktop application, website, and hosted extraction service handle personal data. Contact us at reda@automation-campus.com.

2. Information we process

Account data includes your email address, account identifier, name, profile image, authentication provider, and session information supplied through Supabase Auth and an enabled sign-in provider such as Google.

Service data includes job status, selected effort and operation, token and credit usage, sanitized errors, source references, and the structured result returned by a hosted extraction job. Support requests include the information you choose to send us.

First-use diagnostics record whether an account reached a small set of activation milestones, such as opening the desktop app, opening billing, starting a run, completing capture, submitting extraction, and receiving a result. These records may include the app version and a short sanitized error category. They do not include website URLs, captured content, requested field names, structured results, or free-form error messages.

Stripe processes billing identity, payment methods, subscriptions, transactions, refunds, disputes, taxes, and invoices. ScrapeNow stores Stripe customer, subscription, Checkout, transaction, and invoice references needed to provide billing support and credit entitlements. ScrapeNow does not receive or store complete payment card numbers.

3. Data that stays local

Browser cookies, website login credentials, browser sessions, captured Markdown, local workflow history, structured results retrieved by the app, and exports are stored on your device unless you choose to move or share them. ScrapeNow does not upload your local SQLite database.

4. ScrapeNow Capture Chrome extension

ScrapeNow Capture is the optional Chrome companion for the ScrapeNow macOS desktop application. Its single purpose is to let a Compatibility run use a page in the Chrome profile you paired with the desktop app. After you start a Compatibility run, the extension opens or uses the tab assigned to that run, reads that tab's URL and rendered page content, and returns the capture to the ScrapeNow app on the same computer. It does not continuously monitor Chrome or collect unrelated tabs or complete browsing history.

The extension requests access to HTTP and HTTPS sites because a user can assign a Compatibility run to a website of their choice. That access is used only for the user-initiated, job-specific capture. The extension does not request access to Chrome cookies, downloads, saved passwords, or browsing history, and it does not sell page data or use it for advertising.

Pairing stores a random connection credential in the selected Chrome profile and a matching credential in the local ScrapeNow application data. The extension sends the assigned URL and rendered content only to that paired local app. ScrapeNow may then send reduced page content to the hosted extraction service as described below. Pairing data can be removed by disconnecting or removing the extension and clearing its local data.

ScrapeNow uses extension data only to provide or improve this companion capture feature and only shares it with service providers when necessary to complete the extraction the user requested, or when required for security or law. Human access is limited to cases allowed by the Chrome Web Store User Data Policy, such as specific support with the user's consent, security investigation, or legal compliance. ScrapeNow's use of information received from Chrome APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

5. Hosted extraction data

To perform AI extraction or pagination discovery, the desktop app uploads the reduced Markdown chunks, requested field schema or pagination instructions, operation type, selected internal effort mapping, and source base URL when needed. This content may contain personal data present on the page you chose to process.

Raw Markdown chunks are held temporarily in Redis for no longer than one hour and are deleted sooner after a job completes, fails, or is cancelled. Structured result JSON is available through the hosted service for up to 24 hours. Usage, credit ledger, first-use milestone, security, and audit records may be retained longer for account support, product improvement, fraud prevention, accounting, and legal purposes.

6. Why we process data

We process data to provide and secure the service, authenticate users, complete requested extraction work, maintain credits and billing records, understand whether the first-use flow works, respond to support, prevent abuse, and comply with legal obligations. Depending on your location, our legal bases include performance of a contract, legitimate interests, consent where requested, and compliance with law.

7. Service providers and transfers

We use service providers for authentication and database hosting, cloud application hosting, AI model processing, sign-in, payment processing when enabled, and operational support. Current core providers include Supabase, Railway, Google, enabled AI model providers, and Stripe for paid transactions. These providers process data under their own terms and may operate outside your country.

The ScrapeNow website uses YouTube's privacy-enhanced player for the product walkthrough. Loading or playing an embedded video may send your IP address, browser or device information, and video interaction data to Google or YouTube under their own privacy terms.

We do not sell personal information or use uploaded extraction content for advertising.

8. Website analytics

If you select “Allow analytics,” the ScrapeNow website loads Google Analytics 4 to measure page visits, navigation, and interactions such as outbound link clicks. Google may process device and browser information, approximate location, online identifiers, and the pages or interactions recorded during your visit. ScrapeNow disables Google signals and advertising-personalization signals in its tag configuration and does not use this data for advertising.

The analytics tag does not load before you allow it. Your choice is stored in your browser so the website can remember it. You can reopen the choice at any time; declining after previously allowing analytics stops the tag from loading on subsequent pages.

Essential website functions remain active when you choose “Essential only.” They cover secure delivery, basic operation, and remembering your privacy choice, but they do not load Google Analytics or record your browsing behavior in the ScrapeNow Analytics property.

9. Your choices and rights

You can delete local ScrapeNow data from your device. You may also request access, correction, deletion, restriction, portability, or objection where applicable by contacting us. We may need to verify your identity, and some ledger or transaction records must be retained where required by law.

10. Security, children, and changes

We use access controls, encrypted transport, short retention for uploaded content, and hosted secret management, but no system can guarantee absolute security. ScrapeNow is not directed to children under 16. We may update this policy as the product changes and will publish the revised date here.